August 2, 2019
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April 30, 2019
Paula Restrepo's Blog
A Common New Volunteer Story
As a new volunteer excited to start helping our struggling students, you may start at our main website and fill out a registration form, but you then get sent to another site for training. You get an email response with the same links just in case you lose them, but maybe that email gets buried by others and although you logged into the training center and started a course, you're not sure how to get back to it, and what is this volunteer portal you've heard about as well and are you supposed to go there for training? And why can't you log in at LearningAlly.org to continue your training? How can you find your way?!
We know our various sites and resources can seem like a maze! Navigating our volunteer system can be challenging at times and producing audiobooks is not a simple task. We started weekly Training Office Hours meetings where new volunteers and recent graduates can tune in and ask questions and get answers right away. We are also available through our Training chat for quick questions, and both communities also use their own Google chat channels for communication too (Virtual Water Cooler, Literary Salon, Textbook Staff hangouts, etc.). And there's always email as well. Paula Restrepo and Lori Leland also reach out to volunteers via email and phone to ensure they have what they need to succeed as volunteers. We wish we could be there looking over your shoulder to help when you're stuck, but our virtual volunteering system doesn't allow us to be there with you physically.
What is virtual volunteering?
We use the term "virtual volunteering" sometimes to describe what you do since your volunteer activity is done online and from your own home. However, we do NOT consider you a "virtual volunteer"! You are very real and gracious folks who give your time and talents to help others succeed and we really, really appreciate you! We are here to help you navigate and figure out how you can help our students.
Try our new Volunteer Sitemap!
To alleviate some of this confusion, we created a Volunteer Sitemap mini-lesson that explains our various sites and what they do. New volunteers get a link to this in their initial emailed registration response, and it's also in our Virtual Training site dashboard and in the Volunteer Portal's Resources section at the bottom of the page. Traditionally, a sitemap is a map of a single Internet site, but out Volunteer Sitemap is designed to help you navigate all the sites you may encounter in our volunteer community. We hope this helps and feedback is always welcome!
Please reach out to us if you have any questions...we are here to help!
You may have noticed that we use a lot of Google products: Google login, Hangouts chat, Google Groups, Google Drive cloud storage of audio files, Chrome browser (recommended), etc. It is a ubiquitous platform that offers a lot of flexibility and is very low-cost for nonprofits. We understand that others have a preference for other browsers or email clients for whatever reason, but using Google makes it much easier for us to develop and maintain our production systems. Almost everyone has a Google account these days and you can create one or easily tie a different email account to a Google account as well.
We use Google login for the Training Site, EasyBooks, and the Literature Portal. However, we see some common issues with login in the Literature Portal that we'd like to cover today. Here are the troubleshooting steps we recommend if you're not seeing what you expect in the portal, i.e., missing PDF Download button or Google Group, or nothing in the My Projects tab when you have assigned projects:
We are very pleased to announce a new EasyBooks release!
This new version 4.020 offers several new features that we think you will like:
Links to the installation instructions are here and also linked from the EasyBooks homescreen (you may need to scroll down a bit):
EasyBooks for PC 4.020
EasyBooks for Mac 4.020
Not sure which version you have? Check the top bar and it will show which version you have. Please contact Vol-Support@LearningAlly.org if you need any help with the update or installation.
For more detail, please see our EasyBooks version doc.
Let’s talk about audio and selecting the correct recording device! We do have Recommended Equipment lists for each community in the Resources section of this website, but I wanted to talk about some recording and microphone tips.
First of all, I'd like to thank our pro and semi-pro narrators...we really appreciate you lending us your wonderful voices for some pretty awesome juvenile fiction titles that engage our students! One thing we do ask is that you not condition your audio before you send it to us...don’t adjust the volume after recording, normalize, remove noise, etc. We have our own post-production audio processing that will take care of minor audio issues, and if you do anything to it as well, it comes out sounding over-processed and artificial. Be sure to use the correct audio format and sample rate as well. Here's a recent example that sounds over-processed (great narration, but definitely some audio issues):
Your browser does not support the audio element.
Another common issue is not realizing which recording device is selected. This is an easy mistake that can happen in any recording software. When you play back your recording, listen carefully and if it sounds “roomy” or distant, it might be using the wrong recording device. In Audacity, the microphone is selected at the top of the screen:
The place to select the recording device differs in other audio software, of course.
In EasyBooks, look at the bottom of the screen where it says Input:
If it’s blank or doesn't look right, click the settings gear icon on the left and choose a different input device and click OK.
We hope this helps but don't hesitate to ask for assistance if you're not happy with your audio quality...we are here to help!
Reminder Tip:: If the text is bold, highlighted or in italics, use your voice to highlight it. Pause, say the word, slightly lesser pause, continue reading.