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You’re reading along, either as a Narrator/Reader or a Listener/Checker, and suddenly you run into something you’re not sure about, something that doesn’t seem to be covered in your Project Guidelines. It’s 10:00 Saturday night and you’re pretty sure all the staff are off-duty. What should you do?
Write a long rant in the Hangout or Google Group, complaining about the ridiculous state of education in our country.
Just make a guess; you’re pretty smart, anyway.
Check out the Resources Tab at the Volunteer Portal.
Quit and never respond to any communications from staff ever again.
Well, you probably ARE pretty smart...but if you are, you will choose C. The Resources Tab at the Volunteer Portal can be your best friend in tricky situations. So, let’s take a look at it together; we’ll give a brief overview of each section. NOTE: you do not need to be a member of any specific community to explore that community’s links. You never know what useful information you’ll find!
The Textbook Community section includes a variety of very useful documents, ranging from conventions and helpful guides to forms:
Computer and Code Guidelines: directions for computer-related items like reading code, how to announce various symbols within code, etc.
Conventions Wiki: the general guidelines for Textbook Community projects
Famous Names and Places: great tips on how to research the pronunciations of famous names and places; this document includes all kinds of helpful links to sites specific to occupations and locations around the world.
Figure Description Crib Sheets: instructions for reading all those pesky non-text items like tables, vo-tech figures, and the dreaded infographic.
Foreign Language Wiki: TWO SECTIONS: (1) conventions for the Foreign Language Community; and (2) resources for pronunciations of words in many different foreign languages, ranging from Amharic and Punjabi to Lithuanian and Lang Belta, as well as a section on science terminology (because science is a language of its own).
Law Links: hints for learning how to say all those convoluted abbreviations used in legalese.
Math Reading Guidelines: does your history book suddenly, bizarrely, have a math equation in it? Try this document to learn how to read that unholy aberration.
Science Terms and Conventions: Did the authors of the writing style guide you’re reading use examples from a science text? Go to this document for help with that situation.
Writing/Style Guide Conventions: all we have on reading those crazy writing and style guides.
Checking Instructions: examples of good versus bad wave forms and instructions for leaving kind yet informative notes to Narrators/Readers.
Project Guidelines Help Sheet: help for learning what is meant by the various terminology used in your Project Guidelines.
Recommended Equipment list: equipment recommendations from Textbook Community staff
Upcoming Absence form: form to let staff know when you’ll be absent for more than a day or two.
The Literature Community also has some useful links:
Audition Reminders: directions for submitting an audition for a Lit project
Book Trailer Request form: application to have staff create a trailer from your completed Lit project
Literature Conventions: general reading conventions for Lit projects
Literature Fast-track Summary & FAQ: information for Narrators working outside of EasyBooks
Narrators: instructions for Narrators
Listeners: instructions for Listeners
Recommended Equipment list: equipment recommendations from the Lit Community staff
Software & Apps: just what you think it would be
Welcome to webEB!: gives EasyBook users a look at the differences between the two
webEB Reference Guide: place to go to access directions and links for using our new web-based software: no more worry about what type of computer you use, or all the files building up on your device!
EasyBooks for PC Reference Guide: guide to all things EasyBooks
EasyBooks (PC): instructions for EasyBooks for PC; includes link to latest version
Google Hangouts Extension install link: link to install Google Hangouts
Adobe Reader install link: link to install Adobe Reader
Chrome install link: link to install Chrome
General: a catch-all for some items that didn’t fit in the other categories:
Common Abbreviations: directions for reading a variety of abbreviations
Reference Links: links to online dictionaries, etc.
Try out LAABS!: directions for using the Learning Ally Audio Book Solution--check out the user experience on the books you’ve worked on
Volunteer Submitted photo album: a place for volunteers to share photos
Meet the Team: image and brief audio for each staff member
Hangouts: document with links to various Hangouts for meeting other volunteers and staff
Volunteer Nation Live! Events: links to the all the VNL webinars
Training Resources: Links to a variety of Mini-Lesson, Videos, and Documents; in the top paragraph there is a link to the Virtual Training Center
So, as you can see: even when staff are off-duty, you’re never far from a source of help! Dive into this tab full of great resources, and see what you find.
You may have noticed that we use a lot of Google products: Google login, Hangouts chat, Google Groups, Google Drive cloud storage of audio files, Chrome browser (recommended), etc. It is a ubiquitous platform that offers a lot of flexibility and is very low-cost for nonprofits. We understand that others have a preference for other browsers or email clients for whatever reason, but using Google makes it much easier for us to develop and maintain our production systems. Almost everyone has a Google account these days and you can create one or easily tie a different email account to a Google account as well.
We use Google login for the Training Site, EasyBooks, and the Literature Portal. However, we see some common issues with login in the Literature Portal that we'd like to cover today. Here are the troubleshooting steps we recommend if you're not seeing what you expect in the portal, i.e., missing PDF Download button or Google Group, or nothing in the My Projects tab when you have assigned projects: