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We're in the season we call "peak" around here, but the end is in sight as the new school year begins. Peak is the time of year that we see the greatest demand from our students. New and school accounts are being set up, reading lists finalized, and book requests fulfilled. It's an especially busy time for Education Solutions.
Learning Ally is a full-service learner support system, and that means training for teachers and software solutions for them as well. You may be acquainted with how students use our software - logging in, picking books, and downloading them - but it's our Educator Portal that lets us reach whole classrooms and schools. Teachers add books to students accounts and use that system to check up on their students' reading progress.
As you can imagine, using that system requires support and that's one of the duties of our Customer Success teams. They build relationships with teachers. They coordinate to help them set up these systems, show them how to use the systems and best practices for them and answer questions to keep things running smoothly. Right now they are hard at work with 17,000 schools across the country, changing the educational journey for our students.
If you want to know more about our solutions and support there's an entire section of the Learning Ally website devoted to the subject.
We've instituted a series of Office Hours Webinars. These relaxed and casual meetings are meant to give you more opportunities for facetime with Learning Ally trainers and staff, without the structure of our Volunteer Nation events. During Office Hours, you set the agenda. Bring your questions and comments to us, and we'll even let you use your microphones to ask them! You'll find the Office Hours meetings announced in the Communication section of your course on the Voltraining Website. When it's meeting time you'll find a link there to join in.
Crawford A., Nancy C-J., Etienne D., Mary D., Terry F M., Ariana G., Joseph G., Justin G., Lorraine G., Jan H., Marcia H., Scott H., Jaimi J., John J., Nick J., Janette K., Jordan K., Laura M., Sean O., Sandy P., Stephanie P., Kathy R., Richard R., Alison S., Bob S., Elizabeth S., Gary S., Jackie S., Rachel W., and Tom W.
July begins a new fiscal year at Learning Ally, so it's the time when we look back at our accomplishments of the past year and forward to our goals for the next. This has been a year of great successes for Learning Ally! Our students are reading pages at record numbers, we’ve exceeded book production for the first year since going to a virtual production system, the Building Books for Student Success campaign exceeded goals, and we launched new training programs for Storytellers, Quality Assurance review, Fast-track for audio industry professionals, and the work-in-progress Literature Listener course.
In the coming year we plan to continue to expand online volunteering with more book projects and a focus on special topics. Our Literature Listening program, once completed, will provide another avenue for new volunteers to get involved. In addition, changes to international copyright treaties have opened up the opportunity for us to deliver books in new markets like Canada.
Our volunteer webinar series has been a success and we are planning even more online meetings starting with an event later this month that focuses on what is done to a book project before and after you see it in production! Soon we will be using online meeting tools to have "office hours" when training staff will be available for assistance and questions from trainees.
We thank you all for your continued dedication to our mission and our borrowers. We look forward to working with you in the months and years ahead.
Tom H., Tiffany J., Stephanie L., Sarah B., Rick Y., Rachel R., Patrick K., Paige E., Margaret H., Lance L., Kimberly W., Katrina J., Jake P., Dorothy T., David V., Cat D., Calvin N., Bruce B., Alev B., Adam M., Jake P., Katrina J., William G., Jenny H., Paul H., Philip S.