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Stay in the know with your fellow volunteers and learn about current events happening in the Volunteer Nation






Volunteer Nation Blog


Stay in the know with your fellow volunteers, read the latest volunteer spotlight, and learn about current events happening in the Volunteer Nation.

Changes In Our Audiobook Production

In our 75 years of existence, Learning Ally has grown and adapted our mission to serve more people in their education journey. We started with a focus on serving blind and visually impaired individuals, expanding the mission to serve people of all ages with learning differences such as dyslexia, and now we are entering the early literacy space. Your generous time and hard work over the years has helped Learning Ally grow and expand our reach to serve more students, massively impacting the literacy problem we face in the United States. 

Student using the Learning Ally Audiobook Solution on a tablet


In March 2021 we shared that Learning Ally was making changes to our audiobook production process for the following reasons: 


  • To deliver books to our students faster, 
  • To improve the overall quality of our audiobooks, and
  • To ensure we are meeting students’ needs to the best of our ability. 


It is important to us to keep our volunteer teams in the know, so we have outlined some majors changes that have happened so far. In addition, we will continue to provide ongoing updates in our Support Center article: Audiobook Community Updates. We encourage you to check this link regularly; we are working to keep information up to date weekly.


Some major changes we have made so far include:


  • Combined our Textbook and Literature Communities into one Audiobook Community. This combining of communities has allowed us to improve our ability to share resources more easily
  • Moved textbook projects and workflow to the Audiobook Portal, formerly known as the Literature Portal
  • Closed narrator recruitment and moved to a casting process for all future projects. Volunteers will no longer be able to audition for projects
  • Reengineered our listener role
  • Piloted several new audiobook-related volunteer roles and plan to add more


These changes may affect how you currently volunteer with Learning Ally. Again, we encourage you to read the Audiobook Community Updates for the most up to date information on how changes may affect your volunteering. If you would like to browse our current volunteer opportunities, head to the new Individual Volunteer Opportunities page on the Volunteer Portal. 


Many of the changes you will see are driven by listening to and responding to the needs of the community, that is the students and educators who use our education solutions. Overall quality and accessibility of our books is essential to student success. That said, we are making it a priority to continuously improve so we can deliver on the promise of equitable access to education for all students. 


In addition to changes in our production process, we’ve welcomed five new team members recently. Depending on which volunteer role you serve in, you will likely meet a few of these team members in your volunteering! Stay on the lookout for emails from these team members, as they will be leading all Audiobook Community projects. 


  • Producer Team: Ivuoma Hall, Danielle Quisenberry-Ruvolo, and Ian McInnes will assign all new book projects to available narrators by considering the casting (how well the narrator’s voice matches the character) and book priority (based on school and individual student requests)
  • Project Managers: Cheri Nightingale, Audrey Santos, Katherine Abraham and Naava Feingold will be managing projects from the pre-production steps through the completion of projects. They are your go-to folks for any project-related question and can help connect you to other staff as needs arise.  
  • Audiobook Quality Assurance Lead: Dan Toth will be working to improve our current Quality Assurance process behind the scenes


We hope this blog post helps put into perspective why Learning Ally is making such a large, organizational change in our production process. Students' needs are at the center of everything we do, and that is the reason why you are seeing so many changes right now. We appreciate your understanding as Learning Ally grows and expands to best meet the needs of all students, ultimately addressing the massive literacy problem we have in the United States. The work you do makes a difference! 


As we navigate these changes, it is important to us to remain completely transparent and welcome your thoughts and feedback at all times. You can share your thoughts and ask questions at any time. 

With gratitude, 

Maria Lelie, Volunteer Programs Coordinator

Comments are closed.
Showing 3 Comments
Avatar  Myrna D Engalla last year

Hi Maria,
Pardon me for putting my question here about new volunteer process? I tried to send question to Twist but has not received any response. Perhaps, you can help answer to redirect my question:? Am copy/pasting my question below

Hi, Am a new volunteer for the Literature Team for Quality Assurance.
Am confused as to what is the first step. Should I already "pick an assignment" or should I enroll for a "Training Course" first. Am thinking do the Training Course first. So I go to the "Lierature Listening Course" but when I try to enroll it is asking me for a "key"? Who can supply me with this key? Please advise. Thank you. ~~ Mer Engalla

Avatar  Maria last year

Hi Michelle! Thanks for your interest in volunteering with Learning Ally again. You are welcome to browse current opportunities here: I will also send you an email. Thanks!


I volunteered several years ago, and would like to learn how I can get back onboard. Many thanks.