The next time you log in to report your service hours you will notice a change. Starting February 2021, we implemented a small change to the dropdown menu next to Which Assignment Did You Serve In to make it easier to find your assignment. What exactly is changing? Each volunteer assignment will now have a number next to the text. For example, all Literature Community assignments will have the number one next to them, the Textbook Community will have a two, and so on. How can you help us minimize errors in service tracking? All volunteers should be sure their Google profile has their name (not just an email). You can update that information here . All Literature volunteers should be sure to click the Discussion Group tab located in the My Projects tab after they're assigned a project. Volunteers should do this first thing when they get an assignment since that triggers adding them into a private project channel for communication. Also, be sure to use @mentions in Twist. Why is it important to accurately report service hours? Volunteer Recognition: We appreciate everything you do! This data helps us recognize milestones and outstanding service. Program Health: We can use this data to evaluate the health of our volunteer program. This helps us see the effort that goes into audiobook production and other Learning Ally initiatives that our volunteers support. It also helps us determine how many new audiobooks we can produce, measure volunteer retention, and build recruitment plans to fill areas of need. Reporting: The value of your donated service is required in our financial reporting. We also provide reports, when requested, to companies that donate to nonprofits where their employees volunteer and to foundations that are interested in our mission. We recognize that there are many different assignments you must choose from when logging service hours and this in itself can be confusing. We hope this change will help you easily locate the assignment(s) you work on most often and potentially memorize its place in the list to reduce reporting errors. If you have any questions about which assignment you perform, please reach out to the staff member you work with most frequently and ask them if you’re reporting your hours correctly.