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Still Need Help?
 

Please check Resources and the FAQ above to see if your question is covered there. If it's not or you're still having trouble, please email vol-support@learningally.org

If you think it would be helpful, please include screenshots of your screen:

PC: take a screenshot by clicking Shift-Print Screen, then Ctrl-V in the email message.

Mac: take a screenshot by clicking Shift-Command-3. The image is placed on your desktop and you can attach it to the email message.

You'll get an automatic reply with a link to a Tech Issue form. If your problem is technical, you should fill out the form; if it's about something not related to your particular system, like hours entry or a project site, you can skip the form.

Then our tech support team will assist you as soon as possible! 

We strive to provide a response within 24 hours (or sooner), but weekends, holidays or unexpected events may delay our response.