October 13, 2019
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April 30, 2019
A Common New Volunteer Story
As a new volunteer excited to start helping our struggling students, you may start at our main website and fill out a registration form, but you then get sent to another site for training. You get an email response with the same links just in case you lose them, but maybe that email gets buried by others and although you logged into the training center and started a course, you're not sure how to get back to it, and what is this volunteer portal you've heard about as well and are you supposed to go there for training? And why can't you log in at LearningAlly.org to continue your training? How can you find your way?!
We know our various sites and resources can seem like a maze! Navigating our volunteer system can be challenging at times and producing audiobooks is not a simple task. We started weekly Training Office Hours meetings where new volunteers and recent graduates can tune in and ask questions and get answers right away. We are also available through our Training chat for quick questions, and both communities also use their own Google chat channels for communication too (Virtual Water Cooler, Literary Salon, Textbook Staff hangouts, etc.). And there's always email as well. Paula Restrepo and Lori Leland also reach out to volunteers via email and phone to ensure they have what they need to succeed as volunteers. We wish we could be there looking over your shoulder to help when you're stuck, but our virtual volunteering system doesn't allow us to be there with you physically.
What is virtual volunteering?
We use the term "virtual volunteering" sometimes to describe what you do since your volunteer activity is done online and from your own home. However, we do NOT consider you a "virtual volunteer"! You are very real and gracious folks who give your time and talents to help others succeed and we really, really appreciate you! We are here to help you navigate and figure out how you can help our students.
Try our new Volunteer Sitemap!
To alleviate some of this confusion, we created a Volunteer Sitemap mini-lesson that explains our various sites and what they do. New volunteers get a link to this in their initial emailed registration response, and it's also in our Virtual Training site dashboard and in the Volunteer Portal's Resources section at the bottom of the page. Traditionally, a sitemap is a map of a single Internet site, but out Volunteer Sitemap is designed to help you navigate all the sites you may encounter in our volunteer community. We hope this helps and feedback is always welcome!
Please reach out to us if you have any questions...we are here to help!