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“You make a living by what you get. You make a life by what you give.” ~Winston Churchill


Russell Collins
Russell Collins
Russell Collins's Blog

From the Training Center - It's July!

Happy summer volunteers!

July begins a new fiscal year at Learning Ally, so it's the time when we look back at our accomplishments of the past year and forward to our goals for the next. This has been a year of great successes for Learning Ally! Our students are reading pages at record numbers, we’ve exceeded book production for the first year since going to a virtual production system, the Building Books for Student Success campaign exceeded goals, and we launched new training programs for Storytellers, Quality Assurance review, Fast-track for audio industry professionals, and the work-in-progress Literature Listener course. 

 

In the coming year we plan to continue to expand online volunteering with more book projects and a focus on special topics. Our Literature Listening program, once completed, will provide another avenue for new volunteers to get involved. In addition, changes to international copyright treaties have opened up the opportunity for us to deliver books in new markets like Canada.

 

Our volunteer webinar series has been a success and we are planning even more online meetings starting with an event later this month that focuses on what is done to a book project before and after you see it in production! Soon we will be using online meeting tools to have "office hours" when training staff will be available for assistance and questions from trainees.

 

We thank you all for your continued dedication to our mission and our borrowers. We look forward to working with you in the months and years ahead. 

 

Congratulations To Our Training Graduates

 

Tom H., Tiffany J., Stephanie L., Sarah B., Rick Y., Rachel R., Patrick K., Paige E., Margaret H., Lance L., Kimberly W., Katrina J., Jake P., Dorothy T., David V., Cat D., Calvin N., Bruce B., Alev B., Adam M., Jake P., Katrina J., William G., Jenny H., Paul H., Philip S.
 


From the Training Center - Be A Good Listener

A novelty statue owl wearing headphones works at a laptop.

 

Our Listener focused training course is under development and has us focusing on ways we could all do more to help keep quality a top priority with Learning Ally audiobooks. The new Listener course is designed to get volunteers involved in checking the work of our Literature community narrators. While similar to the Checking process of our textbooks, there are some special distinctions that need to be made as we evaluate the presentation of literary works. Word accuracy and pronunciation are still essential but we also need to evaluate the performance of characters that bring life and energy and keep a student engaged in their reading. You can see some of our work-in-progress lesson materials on the Training Site. Just look for the Listener Course on the Courses page and you can contact VolTraining@LearningAlly.org for an access key if you want to take a look.

 

If you're eager to get involved with more opportunities to listen but don't want to wait for the new course, you can always help us provide quality reviews on some of our older book projects. There are still dozens of books looking for listeners and feedback. Visit the QA section of the volunteer portal for more information.

 

Building Books for Student Success is a Success!

 
We reached our goal! A borrower listens to an audio book on a tablet computer while his mother reads along.

 

The Building Books for Student Success campaign raised more than $100,000, thanks to our staff and volunteers’ efforts. In addition to the donations and outreach of various organizations and individuals, over 40 volunteers created personal fundraisers asking their network of family, friends, and colleagues to donate, acquiring 290 new donors and reaching far beyond our own network of followers. This year we also partnered with Such A Voice, an online school for voice-over artists that aligns perfectly with our mission.  Such A Voice raised close to $10,000 for BBSS and we look forward to working with them more closely in the future for volunteer recruitment. 

 

A Record In Virtual Book Production

 

This May we produced 82 VOICEText Books and 27 Classic Audiobooks. The combined total of 109 produced last month is more than we produced in October 2017, the last month before we went virtual. It's quite an achievement for our at-home volunteers but also an inevitable outcome. Since we moved to virtual production, all sorts of new avenues for volunteer involvement have opened up and as we introduce new programs, our volunteers move to fill them. Thank you for your continued work and devotion to our mission!  

 

Congratulations to our Training Graduates

 
Storyteller Course: Aisha B., Alfaiyaz I., Andrew U., Anna Z., Chantel T., Demetrius B., Ethan J., Izzy M., Janique J., Jennifer C., Kayla A., Mary S., Mary Louise H., Meital F., Michelle G., Mike P., Mitch V., Paul M., Penny W., Renee A., Ruth G., Shantayah M., Syreeta P., T K-D., Tim H., William G.
Textbook Course: Lisa T., August R., Tim H.

From the Training Center - Google Hangouts

Are You Using Google Hangouts? 

Hangouts Chat messages are still the best way to get immediate responses to your questions about training. It's also a great way to see who else is involved in volunteering with you. You'll be using the Chat frequently in book production so take the time to get acquainted.

 

One of your fist steps in training is to sign up for our Google Hangout Chats, so make sure you don't miss it!

Screen shot of the Training Center lesson on Google Chat with link to the Hangout

The instructions on installing Hangouts will also give you an introduction on how to use it. We have an instruction document and mini-lesson on how to use Hangouts in the Textbook Community, but much of it applies to any use of hangouts. Make sure you use chat the right way, playing up on its strengths:

 

  • Join the right groups. Hangouts are for groups of people who are sharing in the same task, so they can better work together. If you have a question about a task, make sure you're asking the right group. Likewise with your replies. 
  • Chats are best suited for conversations, so limit yourself to a sentence or two with each post. You want to give people time to catch up with your ideas, so covering too much ground in one post may confuse them. 
  • Allow time for replies. Though people may see the notification right away, they aren't always in the right opportunity to respond. 
  • Remember that your posts are permanent. Write with care and respect. Review your words before posting.

 

You can learn more in the lessons and by referring to Google Hangouts help. 

 

You'll find links to join various groups on the volunteer portal and project sites, like this one for the QA team:

Ask questions, offer answers, and get involved. Say "hello" every now and again in the water cooler and even in your project Chats. Your voice is what makes this a volunteering community.

 

Congratulations To Our Training Graduates!

 

Storyteller Course: Vance A., Jamal J., Gina L., Ripley J., Juliet J., Sam K., Jennifer B., T.A.N., Kian A., James R., Bruce S., Janique J., Kelly C.

Textbook Course: Lynn W., Juliet J., Marion H., Kate J.


From the Training Center: What's VHOC?

Hello all! Our Storyteller course has taken off, and more volunteers are donating more hours to our at-home programs than ever before! If you're a Textbook volunteer wishing to show off your performer's voice, or a Storyteller volunteer looking to demonstrate your subject mastery, check out the Textbook or Literature communities on the Volunteer portal to learn more.

  

What is the VHOC?

We mention the Volunteer Hands-On Center at a few points in our training, but we still have questions about how it fits into the training program. The VHOC serves as an apprenticeship. There just isn't enough time (or patience) for us to cover all of the content you'll encounter in book projects, so you need to do some on-the-job learning and the VHOC is where you'll get that exposure but with more supervision.

 

Screen image of Volunteer Hands-On Center welcome page

 

While working in the VHOC you'll be limited to checking the reading of other volunteers. This serves several purposes:

  • More modeling of good and bad reading: The samples and examples in the training program are brief slices, and some errors can only be recognized as a part of larger projects. You'll be the first line of defense against errors in your work, so you need to recognize problems in anyone's work.
  • Broader exposure to reading conventions: Not only are there many more particular rules and standards than we can cover in the brief lessons on reading conventions, the infinite variety of books means we often need to make judgment calls in how we apply them. Seeing more examples of the conventions in the application helps you internalize the lessons. 
  • Building your schedule: The training lessons can be finished in a couple of hours but book production requires dedicating hours of your time on a regular schedule. While working in the VHOC you can make sure you can be available as needed for volunteering.

 

VHOC book projects are the same book projects you'll find in the catalog of the Textbook community. The difference is that you'll use a request form, so the staff knows what work you'll be doing and you'll end each of your volunteer sessions by filling out a form to notify them of your progress. They'll have another volunteer take a QA pass through your work and offer feedback. (Once you graduate from the VHOC and join the Textbook community you'll be allowed to sign up for your own projects and there's no immediate follow-up checking on your checking work.)

 

As you demonstrate your abilities and knowledge, the staff of the VHOC will need to give you less advice and you'll gain more independence. Soon after that, you'll be allowed to train for reading, and maybe even become a peer mentor to other trainees new to volunteering with Learning Ally.

 

Congratulations Training Grads

Textbook Course: Thomas S., John G., Jane S., John K., Jaime H., Nicole M., Clara H., Suchetas B., Donna L-J., Qamara B., T.A. N., Leslie G., Cindy S., Christina J., Lorraine L.
Storyteller Course: Sayafiq B., Demetrius M., Alice C., Terri B., Angela J., Suzanna L., Lakshmi B., Natalia E., Erica H., Kenye A., Debbie R., Christine D., Carman W., Mary B., Elizabeth B., John T. T., Victoria S., Rowena P., Grace I., Nichalia S., Mak S., Nicole C., Stephanie S., Maria D., Elizabeth VK., Heidi B., Janet S., Sarah F., Brendan S., Ryan K., Jonathan M., Marion H., Mike Patrick M., Doug B., Christina J., J.K. M., Wallis T., Maggie, Sarah L., Rebecca U.
 


Updates from the Training Center for March 2019

Hello Volunteers!

March means it’s time for our annual Building Books for Student Success fundraising events. We aim to raise $100,000 by May 31st through the efforts of our Learning Ally staff, our parent community, and volunteers like you. Visit the Building Books for Student Success Campaign Homepage to learn more about the program and all the ways that you can help. Every $1,500 we raise provides a school, and all their students, with access to our library and educator support services. 

Fundraising page preview image.

You can set up your own fundraising page in three easy steps and get started right now!

 

Evaluation Study

This spring, we are sending out surveys and some interview requests to those who registered as a new volunteer or enrolled in a course in the last 6 months. This is part of our efforts to provide an excellent training experience for all, and we hope you are able to respond and provide honest and thoughtful feedback to help us improve the training process!

 

Congratulations Training Grads

Textbook: Nicole M., Clara H., Michelle S., Thomas S., Suchetas B., Donna L-J., Qamara B.
Storyteller: Joseph H., Maryfran A., Kristine R., Rowena P., Syafiq B., Nichalia S., Carman W., Makenzie S-R., 
 


Updates and Improvements On the Voltraining Website

New sign in page for the Learning Ally volunteer training siteHello all! We've begun the new year with many updates and changes to the volunteer training website, both large and small.

 

Our most noticeable change is the new Welcome page on the training website. We've made these changes so the site is easier to use for first-time visitors, so they can avoid confusion about how to get set up with a Google account. If you're a returning trainee, you'll still use the link in the top right to sign in. 

 

Once you log in, you'll notice that the new Storyteller Course is now open. If you're interested in recording and editing juvenile fiction and literature, then you can enroll in this course with the links on screen. Not sure which course is for you? There's a link to our Volunteer Fit Quiz to help you decide. 

 

In the Textbook Course, we've replaced the old checking audition with a new project that's a better fit for our current needs and standards. We removed the sample of a novel from the audition since we now have a Storyteller course and will soon have a course for Literature community Listeners.

 

We think these changes will go a long way to improve your training experience. But it doesn't end there! You can expect to see more updates, upgrades, and improvements in the coming year as we work to bring our old reading training lessons up to our new standards. Stay tuned!

 

Congratulations Training Graduates! 

Textbook course: John K., Jason G., John G., David G., Kevin V.,  Crismario S., Ripley J., Lauren D., Linda T., and Natalia E.

Storyteller course: Christina F., Leah L., Karen W-G., Kayla A., Shelley C., Andrea P., Sheila N., April S., Lindsey D., David S., Hilda C-G., Nikita N., Robin B., Jeffrey H., John K., Jim C., Amita M., Josie M., and Joseph H.


New Checking Audition Coming Soon

Seasons Greetings to Our Volunteers!

As we end the year we look back on what we have completed and forward to the tasks we have waiting for us. Our standards and training have been steadily updated through the year, but our checking audition project is in need of a serious update. While it still reflects our needs for standards and quality, we've learned a great deal about the errors our home readers encounter, and want new training to reflect that. The training will be better focused and more successfully with examples that demonstrate those frequently reported issues and what steps the checker can take to correct them. 
 
A new checking audition sample will be released early in January. If you are already in the process of auditioning, then please finish your work on the current version. If you haven't yet begun, you may choose to delay starting over the holidays and audition with the new audition project. Please note as well that we'll be phasing out the old checking audition project, and it will no longer be available by the end of January, so if you are already working with it then please finish your auditions and revisions promptly. 
 
Please direct your questions to the usual channels, either through email or chat, and thank you for volunteering!