August 2, 2019
July 2, 2019
June 4, 2019
April 30, 2019
Schools are opening all across the country once again, and teachers and students are settling in to their new year's routine. Likewise, we have some volunteers returning to our training programs along with our new arrivals.
So you've signed up to volunteer and got sent a link to a training site. What now? Well, the good news is that the site begins with a lesson on lessons. So, start reading! (You'll be doing an awful lot of reading as a Learning Ally volunteer, so you may as well start now.) One of the most important things you'll find is a short (less than five minute) video: How To Use This Course. If you don't see it right away, just scroll down the page a little.
The training video will explain the different parts of the lessons, what kind of content you'll find there, how to complete lessons and move forward. Note that some of the steps are automatically completed by reading lessons, watching videos, and interacting with links, but there are some steps (like auditions) that require feedback from a staff member or peer reviewer.
Need more information? Visit the Course Resources page for Textbook or Storyteller training. It's a library of documents and links that we'll refer to throughout our training program.
Don't forget, Learning Ally staff are online to answer your questions live on alternating Wednesdays at 2 PM EST. You'll find links, and more information on the training site.
William C., Tammy L., Suzanne M., Shiou-Yun L., Sally W., Patrick M., Misty R., Marli W., Lorraine G., Lora R., Linda W., Kelly G., Kay A., Kathy O., Kari W., John C., James T., Gary C., Daoud B., Christine W., Chelle C., Blake V., Beth K., Asha L., April C., Andrea H., Amy S., Amy B., Alex M., A. B., Timothy S., Rebecca D., Emma M.
We're in the season we call "peak" around here, but the end is in sight as the new school year begins. Peak is the time of year that we see the greatest demand from our students. New and school accounts are being set up, reading lists finalized, and book requests fulfilled. It's an especially busy time for Education Solutions.
Learning Ally is a full-service learner support system, and that means training for teachers and software solutions for them as well. You may be acquainted with how students use our software - logging in, picking books, and downloading them - but it's our Educator Portal that lets us reach whole classrooms and schools. Teachers add books to students accounts and use that system to check up on their students' reading progress.
As you can imagine, using that system requires support and that's one of the duties of our Customer Success teams. They build relationships with teachers. They coordinate to help them set up these systems, show them how to use the systems and best practices for them and answer questions to keep things running smoothly. Right now they are hard at work with 17,000 schools across the country, changing the educational journey for our students.
If you want to know more about our solutions and support there's an entire section of the Learning Ally website devoted to the subject.
We've instituted a series of Office Hours Webinars. These relaxed and casual meetings are meant to give you more opportunities for facetime with Learning Ally trainers and staff, without the structure of our Volunteer Nation events. During Office Hours, you set the agenda. Bring your questions and comments to us, and we'll even let you use your microphones to ask them! You'll find the Office Hours meetings announced in the Communication section of your course on the Voltraining Website. When it's meeting time you'll find a link there to join in.
Crawford A., Nancy C-J., Etienne D., Mary D., Terry F M., Ariana G., Joseph G., Justin G., Lorraine G., Jan H., Marcia H., Scott H., Jaimi J., John J., Nick J., Janette K., Jordan K., Laura M., Sean O., Sandy P., Stephanie P., Kathy R., Richard R., Alison S., Bob S., Elizabeth S., Gary S., Jackie S., Rachel W., and Tom W.
The Textbook Community’s Reading Conventions are an essential starting point for the ways we lay out and navigate through all of the elements on a page in a book. It’s not possible to remember all these guidelines, so it's important that we have these "living" documents to reference while we record. We utilize volunteer feedback, observations of common errors, and member feedback to craft all of our guidelines documents.
All Textbook Community Staff from every recording community gather together at least quarterly and if not more to review new suggestions for guidelines improvements and to discuss the common errors or areas in recordings that need better instruction. The main two documents every Textbook Community volunteer should consider are our Conventions WIKI, and the Figure Description Crib Sheets (FDCS). These main documents will not be updated more than once per year, and when they are, we like to follow a release either during the months of June, or January.This time, we released the updated Conventions WIKI and FDCS on July 31st.
There are several specific SUBJECT area guidelines to review as well. Some areas just demand a deeper dive. For example, we recently released the Writing/Style Guide Conventions, which were crafted by our wonderful staffer, Stacie Court, and volunteer, Elizabeth Hoffman. These guidelines will be essential to tackle the upcoming English Language texts that will be flooding our communities in the upcoming school year. Staff will likely enlist the help of other volunteers when needed to help with guidelines, so if you are interested, let us know and we'll be sure to reach out when we need the help.
We also currently have Computer and Code Guidelines (updates sent 6/13/19), Math Reading Guidelines (expected review and update on or before 10/1/19), Science Terms and Conventions, Foreign Language WIKI (released 7/31/19), and Common Abbreviations (updates sent 6/13/19) documents. The revised Common Abbreviations document is arranged in alphabetical order and there are two columns, with one column showing the symbol’s name and the other column highlights how these symbols should be pronounced. All are or will become available on our Volunteer Portal under the Resources Tab.
We welcome feedback and suggestions for our conventions in the Suggestions Form and as noted above, we'll add them to our annual review. It takes many minds and resources to pull together the guidelines and we hope they are helpful to all as they navigate the books that serve so many of our student learners! It’s only because of our great volunteers and staff that we are able to help students in their education.
July begins a new fiscal year at Learning Ally, so it's the time when we look back at our accomplishments of the past year and forward to our goals for the next. This has been a year of great successes for Learning Ally! Our students are reading pages at record numbers, we’ve exceeded book production for the first year since going to a virtual production system, the Building Books for Student Success campaign exceeded goals, and we launched new training programs for Storytellers, Quality Assurance review, Fast-track for audio industry professionals, and the work-in-progress Literature Listener course.
In the coming year we plan to continue to expand online volunteering with more book projects and a focus on special topics. Our Literature Listening program, once completed, will provide another avenue for new volunteers to get involved. In addition, changes to international copyright treaties have opened up the opportunity for us to deliver books in new markets like Canada.
Our volunteer webinar series has been a success and we are planning even more online meetings starting with an event later this month that focuses on what is done to a book project before and after you see it in production! Soon we will be using online meeting tools to have "office hours" when training staff will be available for assistance and questions from trainees.
We thank you all for your continued dedication to our mission and our borrowers. We look forward to working with you in the months and years ahead.
Tom H., Tiffany J., Stephanie L., Sarah B., Rick Y., Rachel R., Patrick K., Paige E., Margaret H., Lance L., Kimberly W., Katrina J., Jake P., Dorothy T., David V., Cat D., Calvin N., Bruce B., Alev B., Adam M., Jake P., Katrina J., William G., Jenny H., Paul H., Philip S.
Our Listener focused training course is under development and has us focusing on ways we could all do more to help keep quality a top priority with Learning Ally audiobooks. The new Listener course is designed to get volunteers involved in checking the work of our Literature community narrators. While similar to the Checking process of our textbooks, there are some special distinctions that need to be made as we evaluate the presentation of literary works. Word accuracy and pronunciation are still essential but we also need to evaluate the performance of characters that bring life and energy and keep a student engaged in their reading. You can see some of our work-in-progress lesson materials on the Training Site. Just look for the Listener Course on the Courses page and you can contact VolTraining@LearningAlly.org for an access key if you want to take a look.
If you're eager to get involved with more opportunities to listen but don't want to wait for the new course, you can always help us provide quality reviews on some of our older book projects. There are still dozens of books looking for listeners and feedback. Visit the QA section of the volunteer portal for more information.
The Building Books for Student Success campaign raised more than $100,000, thanks to our staff and volunteers’ efforts. In addition to the donations and outreach of various organizations and individuals, over 40 volunteers created personal fundraisers asking their network of family, friends, and colleagues to donate, acquiring 290 new donors and reaching far beyond our own network of followers. This year we also partnered with Such A Voice, an online school for voice-over artists that aligns perfectly with our mission. Such A Voice raised close to $10,000 for BBSS and we look forward to working with them more closely in the future for volunteer recruitment.
This May we produced 82 VOICEText Books and 27 Classic Audiobooks. The combined total of 109 produced last month is more than we produced in October 2017, the last month before we went virtual. It's quite an achievement for our at-home volunteers but also an inevitable outcome. Since we moved to virtual production, all sorts of new avenues for volunteer involvement have opened up and as we introduce new programs, our volunteers move to fill them. Thank you for your continued work and devotion to our mission!
Hangouts Chat messages are still the best way to get immediate responses to your questions about training. It's also a great way to see who else is involved in volunteering with you. You'll be using the Chat frequently in book production so take the time to get acquainted.
One of your fist steps in training is to sign up for our Google Hangout Chats, so make sure you don't miss it!
The instructions on installing Hangouts will also give you an introduction on how to use it. We have an instruction document and mini-lesson on how to use Hangouts in the Textbook Community, but much of it applies to any use of hangouts. Make sure you use chat the right way, playing up on its strengths:
You can learn more in the lessons and by referring to Google Hangouts help.
You'll find links to join various groups on the volunteer portal and project sites, like this one for the QA team:
Ask questions, offer answers, and get involved. Say "hello" every now and again in the water cooler and even in your project Chats. Your voice is what makes this a volunteering community.
Storyteller Course: Vance A., Jamal J., Gina L., Ripley J., Juliet J., Sam K., Jennifer B., T.A.N., Kian A., James R., Bruce S., Janique J., Kelly C.
Textbook Course: Lynn W., Juliet J., Marion H., Kate J.
The Volunteer Nation Community Portal is so much more than a place to log our volunteer hours. It is our Volunteer Nation Home. We encourage you all to make this your home. A place to visit anytime, it’s also a great place to visit before starting your work. After exploring, there are links out to both the Textbook project sites as well as the Literature Community Portal to find your projects.
Come check out the blogs. You’ll find stories about the students and schools that we are helping. Get to know some of your volunteer peers, learn why they volunteer and what they’re up to outside of Learning Ally. Find statistics about all the students you are helping. Use this information to help spread the word. Remember to brag to your friends and families about the great things you do through volunteering.
There is a Resource link that will take you to some great training and support information, including documents and videos.
Visit the Support link to find answers to FAQs. Your question not answered? You’ll find instructions there on how to connect to our Volunteer Support team. They are available to provide one-on-one help with your questions, ideas, and problems.
You’ll also find our Recognition page. In addition to the volunteers recognized here, we want you all to know your great generosity has had a profound and lasting impact on our students. Thank you all!
Hello all! Our Storyteller course has taken off, and more volunteers are donating more hours to our at-home programs than ever before! If you're a Textbook volunteer wishing to show off your performer's voice, or a Storyteller volunteer looking to demonstrate your subject mastery, check out the Textbook or Literature communities on the Volunteer portal to learn more.
We mention the Volunteer Hands-On Center at a few points in our training, but we still have questions about how it fits into the training program. The VHOC serves as an apprenticeship. There just isn't enough time (or patience) for us to cover all of the content you'll encounter in book projects, so you need to do some on-the-job learning and the VHOC is where you'll get that exposure but with more supervision.
While working in the VHOC you'll be limited to checking the reading of other volunteers. This serves several purposes:
VHOC book projects are the same book projects you'll find in the catalog of the Textbook community. The difference is that you'll use a request form, so the staff knows what work you'll be doing and you'll end each of your volunteer sessions by filling out a form to notify them of your progress. They'll have another volunteer take a QA pass through your work and offer feedback. (Once you graduate from the VHOC and join the Textbook community you'll be allowed to sign up for your own projects and there's no immediate follow-up checking on your checking work.)
As you demonstrate your abilities and knowledge, the staff of the VHOC will need to give you less advice and you'll gain more independence. Soon after that, you'll be allowed to train for reading, and maybe even become a peer mentor to other trainees new to volunteering with Learning Ally.
Textbook Course: Thomas S., John G., Jane S., John K., Jaime H., Nicole M., Clara H., Suchetas B., Donna L-J., Qamara B., T.A. N., Leslie G., Cindy S., Christina J., Lorraine L.
Storyteller Course: Sayafiq B., Demetrius M., Alice C., Terri B., Angela J., Suzanna L., Lakshmi B., Natalia E., Erica H., Kenye A., Debbie R., Christine D., Carman W., Mary B., Elizabeth B., John T. T., Victoria S., Rowena P., Grace I., Nichalia S., Mak S., Nicole C., Stephanie S., Maria D., Elizabeth VK., Heidi B., Janet S., Sarah F., Brendan S., Ryan K., Jonathan M., Marion H., Mike Patrick M., Doug B., Christina J., J.K. M., Wallis T., Maggie, Sarah L., Rebecca U.
March means it’s time for our annual Building Books for Student Success fundraising events. We aim to raise $100,000 by May 31st through the efforts of our Learning Ally staff, our parent community, and volunteers like you. Visit the Building Books for Student Success Campaign Homepage to learn more about the program and all the ways that you can help. Every $1,500 we raise provides a school, and all their students, with access to our library and educator support services.
You can set up your own fundraising page in three easy steps and get started right now!
This spring, we are sending out surveys and some interview requests to those who registered as a new volunteer or enrolled in a course in the last 6 months. This is part of our efforts to provide an excellent training experience for all, and we hope you are able to respond and provide honest and thoughtful feedback to help us improve the training process!
Congratulations Training Grads
Textbook: Nicole M., Clara H., Michelle S., Thomas S., Suchetas B., Donna L-J., Qamara B.
Storyteller: Joseph H., Maryfran A., Kristine R., Rowena P., Syafiq B., Nichalia S., Carman W., Makenzie S-R.,
Hello all! We've begun the new year with many updates and changes to the volunteer training website, both large and small.
Our most noticeable change is the new Welcome page on the training website. We've made these changes so the site is easier to use for first-time visitors, so they can avoid confusion about how to get set up with a Google account. If you're a returning trainee, you'll still use the link in the top right to sign in.
Once you log in, you'll notice that the new Storyteller Course is now open. If you're interested in recording and editing juvenile fiction and literature, then you can enroll in this course with the links on screen. Not sure which course is for you? There's a link to our Volunteer Fit Quiz to help you decide.
In the Textbook Course, we've replaced the old checking audition with a new project that's a better fit for our current needs and standards. We removed the sample of a novel from the audition since we now have a Storyteller course and will soon have a course for Literature community Listeners.
We think these changes will go a long way to improve your training experience. But it doesn't end there! You can expect to see more updates, upgrades, and improvements in the coming year as we work to bring our old reading training lessons up to our new standards. Stay tuned!
Congratulations Training Graduates!
Textbook course: John K., Jason G., John G., David G., Kevin V., Crismario S., Ripley J., Lauren D., Linda T., and Natalia E.
Storyteller course: Christina F., Leah L., Karen W-G., Kayla A., Shelley C., Andrea P., Sheila N., April S., Lindsey D., David S., Hilda C-G., Nikita N., Robin B., Jeffrey H., John K., Jim C., Amita M., Josie M., and Joseph H.